It Expert Lends His Time To The Special Contabulary

It Expert Lends His Time To The Special Contabulary


Wednesday 24th Apr 2024


On the back of Lockdown and the possibility that domestic abuse may increase, Special Inspector James Donovan has created a Chatbot App.

Photograph of James

27-year-old James works as a Technical Account Manager for Microsoft and in his spare time he volunteers as a Special Inspector in West Conwy.

From his experience in both roles James was inspired to write the domestic abuse app, which provides advice, sign posting and can also detect if a person is in any danger.

“Taking into account my knowledge of policing, creating a Chabot app was a way of bridging the gap to help victims of domestic abuse. On the back of lockdown and the possibility of an increase in abuse and the fact that victims would be unable to get out to report such incidents,” said James.

The app is scheduled to go live next week and North Wales Police along with other forces and organisations across the country are currently looking at adopting it.

When James moved back from London to Prestatyn he was determined he was going to do some form of voluntary work. The flexibility of being a special constable fitted in with his lifestyle and for the past 2 years he has been volunteering his service.

“For me being a special is something completely different to my day job. As a home worker it’s great to be a part of a team and getting the chance to tackle real issues in the local area. It has also helped me grow and develop in my full time job giving me some useful skills to transfer across.”

When he is not working or volunteering, he loves spending time with family and two dogs and he admits to being an avid real ale fan who brews his own ale at home!

North Wales Police are currently recruiting Special Constables. Interested?

Click here to find out more.