Trading Standards officers in Denbighshire are warning residents and businesses to be on their guard against scam emails alerting the receiver to a compensation payment as a result of a scam.
Whilst the Council is only aware of one case in Denbighshire, there have been recent examples in other parts of the country.
Emlyn Jones, Head of Denbighshire’s Planning and Public Protection, said “This is a timely moment to remind residents that they should be very wary of anybody who cold calls . Whether over the phone, personally at the door or even by email, we urge people to be cautious.
“Our advice is to be suspicious of any unsolicited email and do not click on any links in any emails you do not know the origin of or are not expecting”.
Trading Standards is asking people to be wary if
• The email asks you to confirm personal information
• The web and email addresses do not look genuine
• It has poor spelling, grammar and presentation
• There’s a suspicious attachment
• It’s urging you to act now or make some sort of response.
Anyone who thinks they have been scammed, or knows someone who has fallen victim to a scam, are encouraged to report it through the Citizens Advice consumer helpline on 03454 04 05 06, for the Welsh language or 03454 04 05 05, or report it to Action Fraud on 0300 123 2040 or www.actionfraud.police.uk